on delivery

Where does warple online gallery deliver?

warple ships worldwide, in the majority of countries.

If you would like to confirm that we ship to a certain locale, please contact us here: info@onentropy.co.uk


What about import duties?

When ordering goods for delivery outside of the European Union, you may be subject to import duties and taxes that are levied once the package reaches the country of destination. Any such additional charges must be borne by you. Warple has no control over these.

Customs policies vary widely from country to country. Please contact your local customs office for relevant information.


What about marble being fragile & safely delivered?

After a scrutineering examination of packaging materials & arrangements, we have mastered the packaging of our marble artefacts, so they are delivered in a safe but also most pretty box to you.

In the very rare event of an artefact being delivered damaged to you, please get in touch straight away and we will come up with the best solution.


How soon should I expect my order?

Delivery of online orders largely depends on the location of the intended delivery. Online orders are dispatched from London everyday via a DHL service.

DHL was chosen as a reliable courier, excelling in international shipments. For all major cities within UK & Europe, DHL delivers the next working day (and this is really their latest time!). For the rest of the world, below you can find their regional guidelines for delivery:

UK – 1-2 working days

Europe 1-2 working days

North America- 1-2 working days

Asia, Australasia and Far East 2 to 5 working days

Central & South America, Middle East – 2 to 5 working days

North Korea, Falkland Islands, Marshall Islands, Kiribati, Niue, Sao Tome & Principe, Somalia, Tuvalu – 6 working days

Please note that delivery can be delayed by local customs.


What are the available method payments?

Warple online gallery accepts payment from the following card types:

Visa, MasterCard, American Express, Diners Club and JCB.

We also accept PayPal.

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